Should we build custom software or use AppFolio, Buildium, or DoorLoop?

If those tools cover how you work, use them. They're good and cheaper than a custom build for most small portfolios. Custom software earns its cost when your fee structures, owner reporting, maintenance process, or property types don't fit, or when your team spends hours every week working around the tool.

What does property management app development include?

Usually a tenant app for rent, requests, and notices, and often a staff app for maintenance techs with their queue, photos, and checklists. Both run on iPhone and Android from one React Native codebase, and they share the same backend as your web portals.

What can AI property management software actually do?

The useful jobs today are sorting maintenance requests by urgency, answering routine tenant questions from your own leases and policies, drafting notices, and summarizing long email threads. We keep a person in the loop for anything that affects money, legal notices, or fair housing.

How do online rent payments stay secure?

Payments run through a processor such as Stripe or an ACH provider, so card and bank details go straight to them and never touch your servers. That keeps most of the PCI compliance work on the processor's side, and we add roles, audit logs, and encryption for the rest of the data.

Can it connect to the tools we already use?

Usually, yes. We connect to QuickBooks for accounting, Stripe for payments, DocuSign for leases, and to Yardi, AppFolio, or other systems through their API using the access your account holds, or through scheduled data exports where your plan doesn't include it.

Do we own the software and the data?

Yes. The code, the database, and the cloud accounts are yours from day one. If you ever move to another developer or another system, everything comes with you.

Solutions

Property management software development for your portfolio

Tenant portals, rent collection, maintenance, and owner reports in one system you own.

Quote my property software See our work

Property manager holding up apartment keys at a move-in, one of the steps property management software tracks

Property management software development makes sense when off-the-shelf tools no longer fit how your company runs. Maybe your fee structure breaks AppFolio's reports, your maintenance team works from texts and spreadsheets, or owners keep emailing for statements your system can't produce. We build property management software around your portfolio: a tenant portal for rent and requests, an owner portal for statements, a maintenance queue your vendors can work from, and the integrations to your accounting and listing tools. It's the same thinking behind the self-serve owner portal we built for CitySeek, which replaced a phone-and-email process for listing units.

Part of our real estate and proptech software work.

What we build

Property management app development for tenants, owners, and staff

Tenant portal

Tenants pay rent, set up autopay, submit maintenance requests with photos, read their lease, and see notices, from a phone or a browser.

Online rent collection

Card and ACH payments through Stripe or an ACH provider, late fees applied by your rules, and every payment matched to the right unit and ledger.

Maintenance requests

A queue your team and vendors work from: requests come in with photos, get a priority and a vendor, and the tenant sees each update.

Owner portal

Owners see statements, income and expenses, occupancy, and documents for their properties without emailing your office for a report.

HOA and community management

Dues, violations, architectural requests, board documents, and announcements for homeowners associations and condo communities.

Property management website design

A company website with available units, owner services, and links into the tenant portal. Our apartment website design page covers that work in detail.

What's included

AI property management software and the features around it

AI maintenance triage

Requests are sorted by urgency and trade from the tenant's words and photos, so a burst pipe is flagged at once and a loose cabinet waits for the next vendor visit. Staff review anything the model isn't sure about.

AI tenant assistant

Answers common questions about rent, parking, pets, and move-out from your own leases and policies, and hands anything else to a person with the conversation attached.

Leases and documents

Leases, addenda, and notices stored per unit, with e-signing through DocuSign or Dropbox Sign and reminders before renewals come up.

Accounting sync

Payments, fees, and vendor bills flow to QuickBooks or your accounting system, so the books and the portal never disagree.

Owner statements

Monthly statements built from real ledger data, in the format your owners expect, with distributions and management fees shown clearly.

Vacancy and listing sync

Vacant units feed your website and listing partners, and applications come back into the system instead of a separate inbox.

Roles and permissions

Managers, leasing staff, maintenance techs, vendors, owners, and tenants each see only what they need, down to the property.

Mobile app for staff

Maintenance techs and property managers get their queue, photos, and checklists on their phone, with offline notes for basements and parking garages.

A maintenance request

How one request moves through the system

Most tenant frustration comes from not knowing what happens after they report a problem. Every step here is visible to them.

Step 1

Tenant reports it

A short form with photos, from the portal or the app.

Step 2

Triage

AI sorts urgency and trade, and staff confirm.

Step 3

Vendor assigned

The right vendor gets the job and the photos.

Step 4

Visit booked

The tenant picks a time and gets a reminder.

Step 5

Job closed

Before and after photos, notes, and the bill attached.

Step 6

Owner sees it

The cost lands on the owner statement automatically.

Our approach

How we run this engagement

Discovery

Map how rent, maintenance, and owner reporting work today, which tools you keep, and where your team loses the most time.

Design

Wireframes for the tenant portal, owner portal, and staff screens, reviewed with the people who will use them every day.

Build

The first version within a few weeks, usually one portal and the payment flow, with preview links every week. The rest depends on the features you add.

Migrate and launch

Move units, tenants, balances, and documents across, run both systems side by side for a cycle if needed, then switch over.

Tech we use

Built on a proven, modern stack

Next.js

Fast tenant and owner portals that work in any browser.

React Native

One mobile app for tenants or field staff on iPhone and Android.

Python/Django

The backend for ledgers, leases, maintenance, and permissions.

PostgreSQL

Stores properties, units, tenants, payments, and history.

Stripe

Card and ACH rent payments, so card data never touches your servers.

Claude API or OpenAI

Maintenance triage and the tenant assistant, grounded in your own documents.

Questions

Property management software questions

Can't find what you're looking for? Reach out and we'll answer directly.

Ask a question

It depends on how many portals and integrations you need. One tenant portal with rent payments is a much smaller build than tenant, owner, and vendor portals with accounting sync. Our web app MVPs start from $1,000, and the app development cost calculator gives a first range before we confirm a fixed price after a short call.