Field service management software development
If dispatching still runs on a whiteboard, a shared calendar, and a group text, jobs get double-booked and technicians drive further than they need to. We build dispatch platforms where a job comes in, gets assigned to the nearest available technician with the right skills, and that technician works it from their phone while the office sees live job status and the customer gets a text when the tech is on the way.
Part of our logistics and supply chain software work.
Dispatch software development for your trade
HVAC, plumbing & electrical
Dispatching technicians to service calls based on the skills and parts a job actually needs, not just whoever's free.
Pest control & lawn/landscaping
Recurring service routes and one-off jobs scheduled and dispatched on the same system.
Appliance & equipment repair
Work orders with parts and diagnostics attached, so a technician arrives already knowing what they're walking into.
Cleaning & janitorial services
Recurring job schedules across multiple sites, assigned and tracked from one dispatch board.
Multi-technician & multi-crew operations
Routing and load-balancing jobs across a growing team instead of relying on one dispatcher's memory.
What goes into a custom field service app
Dispatch board
A live view of every job, technician, and status, so assigning work doesn't mean a phone call to check who's free.
Smart routing & assignment
Jobs suggested to the nearest available technician with the right skills, instead of manual guesswork.
Mobile technician app
Technicians see their job list, navigate to the site, and update status from their phone instead of a paper work order.
Digital work orders
Parts, notes, photos, and signatures captured on-site and synced back to the office in real time.
Customer notifications
Automatic "technician on the way" texts with an ETA, instead of a customer calling to ask.
Quoting & invoicing on-site
Technicians generate a quote or invoice from the job site and take payment before they leave.
Recurring job scheduling
Service contracts and maintenance routes scheduled automatically instead of rebuilt every cycle.
Reporting & job history
Every job's history, parts used, and technician notes searchable later instead of lost in a paper trail.
How we run this engagement
Discovery
Map how jobs currently get scheduled, dispatched, and closed out, and where the breakdowns happen.
Design
Wireframe the dispatch board and technician mobile flow around your actual crew size and job types.
Build
Component-driven development with continuous preview deploys.
Launch & iterate
Roll out to a subset of technicians first, then expand once the workflow's proven.
Built on a proven, modern stack
Next.js
Powers the dispatcher's live job board and admin views.
React Native
One codebase for the technician's mobile app on iOS and Android.
Node.js
Runs the backend matching jobs to technicians and syncing status in real time.
PostgreSQL
Stores jobs, technicians, work orders, and job history.
Mapbox
Powers technician routing and live location on the dispatch board.
Stripe
Handles on-site quoting, invoicing, and payment collection.
Things people ask before starting
Can't find what you're looking for? Reach out and we'll answer directly.
How much does field service dispatch software cost to build?
It depends on scope. A dispatch board alone is a smaller build than one that includes a technician mobile app, routing, and on-site invoicing. We'll give you a real estimate after a short discovery call, not a generic range.
Can you integrate with our existing accounting or invoicing software?
Yes. We can connect to tools like QuickBooks so invoices and payments sync instead of being entered twice.
Do technicians need special hardware, or does it work on their own phones?
Their own phones. The mobile app runs on standard iOS and Android devices, no special hardware required.
Can it handle recurring service contracts, not just one-off jobs?
Yes. Recurring routes and maintenance contracts are scheduled automatically once set up, alongside one-off dispatch jobs.
Can dispatchers override the automatic job assignment?
Yes. Routing suggests the best technician for a job, but a dispatcher can always reassign it manually.
Do you build the customer-facing side too, or just the internal dispatch tool?
Both are possible. We can pair the dispatch system with a customer-facing booking flow, or build the internal tool alone if that's what you need.