An AI phone agent that answers, books, and reschedules — so no call goes to voicemail.
Every missed call is a booking that goes to a competitor. We build AI voice agents that answer the phone like a trained receptionist — checking real availability, booking or rescheduling the appointment, and texting a confirmation — so calls get handled during a lunch rush or at 9pm after close, instead of going to a hold queue or a voicemail box nobody checks.
Where this fits
Appointment-based service businesses
Dental offices, medical practices, salons, and spas — where calls come in faster than front-desk staff can answer, especially during appointments already in progress.
Home & field services
HVAC, plumbing, electrical, and pest control — customers calling with an urgent job who hang up and call the next number if nobody picks up.
After-hours & overflow coverage
Calls outside business hours or during a rush get answered and booked by the agent instead of routed to voicemail.
Multi-location businesses
One number and one agent behave consistently across every location, instead of training front-desk staff at each site separately.
Outbound reminder & reschedule calls
The same agent calls to confirm upcoming appointments and offers to reschedule, instead of a person working through a call list.
What we deliver
Natural phone conversation
The agent handles real back-and-forth — preferred times, provider, service type — instead of a rigid press-1 phone tree.
Real-time calendar booking
Checks actual availability and books directly into your calendar, not a placeholder a human has to confirm later.
Reschedule & cancellation handling
Callers can move or cancel an existing appointment on the same call, without waiting for a callback.
SMS confirmation & reminders
A text confirmation goes out immediately after the call, with reminders ahead of the appointment.
Human handoff
Anything outside its scope — a complaint, an unusual request — transfers to a real person instead of trapping the caller in a loop.
Call transcripts & recordings
Every call is logged and searchable, so your team can review what was actually said instead of trusting a summary.
24/7 after-hours coverage
The agent answers around the clock, so a call at 9pm gets booked instead of going to voicemail until morning.
Multi-location routing
One number routes to the right location's calendar and hours based on what the caller asks for.
How we run this engagement
Discovery
Map your call volume, common requests, and where calls currently get missed or mishandled.
Design
Script the agent's conversation flow and booking logic around your actual services and calendar rules.
Build
Integrate with your phone number, calendar, and SMS provider, with continuous testing against real call scenarios.
Launch & iterate
Go live on a subset of calls first, review transcripts, and refine before full rollout.
Built on a proven, modern stack
Twilio
Handles inbound and outbound calling and SMS confirmations over your existing or a new business line.
OpenAI
Powers natural, low-latency voice conversation instead of a rigid press-1 menu.
Python
Runs the agent logic connecting the call to your calendar and booking rules.
PostgreSQL
Stores call transcripts, bookings, and reschedule history.
Google Calendar API
Books directly into the calendar your team already uses, instead of a separate system to check.
AWS
Hosts the agent with the uptime a phone line depends on.
Things people ask before starting
Can't find what you're looking for? Reach out and we'll answer directly.
Usually not entirely — it's built to handle overflow, after-hours, and repetitive booking calls so staff aren't buried, with a handoff to a person for anything it can't resolve.